Refund Policy
At GK Furniture Mart, we are committed to ensuring your satisfaction with our products. If you find yourself dissatisfied with your purchase, please review our refund policy below to understand how we handle returns and refunds.
- Eligibility for Refund:
To be eligible for a refund, the following conditions must be met: The item must be in its original condition, unused, and in the same packaging as received.
The return must be initiated within 30 days of the delivery date. Custom or personalized items are not eligible for refunds unless they arrive damaged or
defective. - How to Initiate a Refund:
To initiate a refund, please follow these steps:
Contact our customer support team at support@gkfurnituremart.com within 30 days of receiving your order.
Provide your order number, a detailed explanation of the reason for the refund, and any supporting photographs if applicable. - Inspection and Processing:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within 7-10 business days. - Shipping Costs:
Shipping costs for returning items are the responsibility of the customer, unless the return is due to an error on our part, or the item is damaged or defective. - Damaged or Defective Items:
In the rare event that your order arrives damaged or defective, please contact us immediately. We will arrange for a replacement or refund, and there will be no additional shipping costs for such cases. - Refund Inquiries:
For any inquiries regarding your refund, please contact us our customer support team at support@gkfurnituremart.com. We are here to assist you throughout the process.
Please note that our refund policy is subject to change, and any updates will be reflected on this page. Thank you for choosing GK Furniture Mart
